A SHINE Counselor is a volunteer who is trained and certified by the Massachusetts Executive Office of Aging and Independence (AGE) in the various options available to Medicare beneficiaries: Parts A, B, and D, Medicare Advantage, supplements/Medigaps. Counselors are also trained in public assistance programs: Prescription Advantage, MassHealth, Extra Help.
Serving the Health Insurance Needs of Everyone (SHINE) provides free and unbiased health insurance information, counseling, and assistance to Massachusetts residents with Medicare and their caregivers. SHINE is administered by the Massachusetts Executive Office of Aging and Independence (AGE). It is partially funded by the Centers for Medicare and Medicaid Services under State Health Insurance Assistance Program (SHIP), and Barnstable County.
| (508) 375-6762 | |
| SHINE@capecod.gov | |
| Kristina Whiton-O'Brien | |
| SHINE Regional Program Manager | |
| https://www.capecod.gov/departments/human-services/initiatives/shine/ |
